Booking Conditions
Condition of Bookings
A deposit is required to secure each booking. For phone bookings a deposit equal to the first night's accommodation/site tariff must be paid at the time of making the reservation or within 7 days of making the original booking. The deposit can be paid by credit card over the telephone - we accept: Visa and Mastercard. Personal cheques will only be accepted if received more than 2 weeks prior to arrival. If sending a cheque or money order, please record your full name, postal address, phone number and reservation number on the reverse side. If arriving within one month of making the reservation, the deposit is required upon booking. Additional deposits after initial holding deposits apply for Peak/High Seasons:
Xmas and January Holidays - 50% of the total tariff is required to be paid by the 31st October. Final balance is to be paid in full, on arrival.
Easter - 50% of the total tariff is required to be paid by the 28th February. Final balance is to be paid in full, on arrival.
March or April Holidays: 50% of the total tariff is required to be paid by the 31st January. Final balance is to be paid in full, on arrival.
Sept and October Holidays - 50% of the total tariff is required to be paid by the 31st July. Final balance is to be paid in full, on arrival.
Labour Day Long Weekend (Oct): 50% of the total tariff is required to be paid by the 31st July. Final balance is to be paid in full, on arrival.
Please contact reception if you are unable to meet the above deposit requirements.
- Please note that Merimbula Beach Holiday Park is closed on Christmas Day. Arrivals and departures cannot be scheduled for this day.
- The balance of your account, plus a $20 key deposit (per key), is payable upon arrival by cash, credit card or EFTPOS. Please note that cheques are not accepted on arrival. Different conditions apply for peak periods, group reservations and reservations made via Travel Agents.
- Check in time is from 2pm, and check out time is before 10.00am daily (except Christmas Day or specified otherwise)
Cancellation Policy: (All cancellations must be received in writing)
Please note: This policy does not apply after the booking has commenced.
- High/Peak Season: Cancellations advised with 21 days notice are fully refundable less a $30 administration fee. Cancellations inside of 21 days of scheduled arrival date will result in forfeiture of all monies paid.
- Low Season: Cancellations advised with 24 hours notice are fully refundable less a $30 administration fee per booking. Cancellations inside 24 hours of arrival will result in forfeiture of all monies paid.
- When dates for bookings are changed and the request can be accommodated, there will be no charge. If we cannot change the booking or the booking is within the cancellation period - the rules for cancellations will apply.